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I believe this hotel needs an updated lesson on customer service. The way they treat people at their establishment is pathetic compaired to their competitors on the strip. Their workers are jaded, and could care less about your experience. Would avoid at all costs. Not...
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#1049957
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I had a bad experience here .. was treated rude when ask for manager and hung up on. long story short i booked 10/22/16-10/29/16 stood the night there 1 day and was charge $271 in resort fees. well i was asked to leave 10/23/16 they told me they would refund from...
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2.2
I didn't like
  • How i was treated when asked to speak with mananger
#948530
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Toilet in room would not flush called front desk upon arriving back 12 hours later still not fixed. House keeper called and informed/ put in work order to have fixed and assured is it would be fixed because the conversation was recorded and someone would be held...
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Anonymous
Anonymous

I had a roach infested suite... and management did not care. When I told them my fridge had dead roaches and my $60.00 plate from "room service" was ruined after paying for a ...

Anonymous
Chuck

Thanks for the info. Harrahs it is.

1.0
I liked
  • Casino floor
I didn't like
  • Hotel
#583356
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