I believe this hotel needs an updated lesson on customer service. The way they treat people at their establishment is pathetic compaired to their competitors on the strip. Their workers are jaded, and could care less about your experience. Would avoid at all costs. Not...Read more
I had a bad experience here .. was treated rude when ask for manager and hung up on. long story short i booked 10/22/16-10/29/16 stood the night there 1 day and was charge $271 in resort fees. well i was asked to leave 10/23/16 they told me they would refund from...Read more
Toilet in room would not flush called front desk upon arriving back 12 hours later still not fixed. House keeper called and informed/ put in work order to have fixed and assured is it would be fixed because the conversation was recorded and someone would be held...Read more
- Casino floor
I didn't like
Stratosphere Casino Hotel And Tower - Worst experience ever!!!
Stratosphere Casino Hotel And Tower
Dirty room, broken TV. Paid $220.00 to go on skydive and the employees stated to my BF it was a lame ride he no longer wanted to go on. Caused a huge fight and ruined my trip.
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