filters
state:
Show
city:
Show
product:
Show
I believe this hotel needs an updated lesson on customer service. The way they treat people at their establishment is pathetic compaired to their competitors on the strip. Their workers are jaded, and could care less about your experience. Would avoid at all costs. Not...
Read more
#1049957
Reply to reviews
I had a bad experience here .. was treated rude when ask for manager and hung up on. long story short i booked 10/22/16-10/29/16 stood the night there 1 day and was charge $271 in resort fees. well i was asked to leave 10/23/16 they told me they would refund from...
Read more
2.2
I didn't like
  • How i was treated when asked to speak with mananger
#948530
Reply to reviews
Toilet in room would not flush called front desk upon arriving back 12 hours later still not fixed. House keeper called and informed/ put in work order to have fixed and assured is it would be fixed because the conversation was recorded and someone would be held...
Read more
Anonymous
Anonymous

I had a roach infested suite... and management did not care. When I told them my fridge had dead roaches and my $60.00 plate from "room service" was ruined after paying for a ...

Anonymous
Chuck

Thanks for the info. Harrahs it is.

1.0
I liked
  • Casino floor
I didn't like
  • Hotel
#583356
Reply to reviews

Stratosphere Casino Hotel And Tower - Worst experience ever!!!

Stratosphere Casino Hotel And Tower
#1109112
1.0
Details
Dirty room, broken TV. Paid $220.00 to go on skydive and the employees stated to my BF it was a lame ride he no longer wanted to go on. Caused a huge fight and ruined my trip.
Comment
Show
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website